Job ID: GR-0701 · Customer product leadership · Remote · United States · Full-time

Help customer teams turn a stalled AI initiative into a focused rollout with a clear owner and outcome.

Annual base salary · USD

$300,000–$350,000

Plus equity and a 401(k). Equity is additional to base pay.

Grafty is an AI app builder for companies, headquartered in Austin, Texas. Teams build together in one shared Builder Chat and comment on a live preview. Customers bring their own model keys and choose their infrastructure, with access controls and budgets per user, project and team. They pay their model provider directly, with no Grafty markup on model usage.

The role

Work directly with customers to find the right first workflow, agree on a practical pilot, and help a team adopt the result. Bring experience from the buyer's side: securing a budget, choosing tools, navigating approvals, and being accountable when the rollout succeeds or stalls. Feed recurring lessons back into the Grafty product.

Location and working arrangement

This is a fully remote role within the United States. You can work from your location in the U.S.; working from our Austin office is not required.

What you'll own

Lead workflow discovery and agree on measurable pilot outcomes.
Help teams decide what to build, buy, or simplify before committing more resources.
Coordinate product, technical, and business owners through a rollout.
Create adoption plans that fit teams without a dedicated AI function.
Share recurring needs and failure patterns with product and engineering.

Experience you bring

8+ years in product leadership, business transformation, or operational technology delivery.
Experience owning a software buying decision and the budget behind it.
Practical involvement in an AI initiative, including navigating quality or adoption challenges.
Experience leading a cross-functional rollout and measuring what changed after launch.

Your first 90 days

Guide a customer workflow from discovery to a pilot with clear success criteria.
Document what is needed for repeat use and turn a recurring barrier into a product recommendation.

Compensation and benefits

Annual base salary: $300,000–$350,000 USD, plus equity and a 401(k). Equity is additional to base pay. The final offer reflects relevant experience and the responsibilities of the role.

How to apply

Send your resume and, if you'd like, a short example of a product, vendor, or AI adoption decision you owned. Explain the tradeoff and the outcome in your own words. Please leave out confidential employer information, internal documents, and customer data.

If you meet the minimum qualifications but not every preferred one, we still encourage you to apply. Experience gained outside a traditional path counts.

This posting will remain open for at least 7 days and will be removed once the position is filled.

Grafty, Inc. is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected by law.

If you need an accommodation or adjustment at any stage of the application or interview process, email [email protected] and we'll work with you.

Grafty will only contact you from an @grafty.ai email address and will never ask for payment or banking information during the hiring process.

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